I have received an outbound delivery email alert from Plivo. What should I do?

This email is triggered when Plivo’s message delivery monitoring systems observe a significant drop in your outbound message delivery rate.

The email contains the following information: 

  1. Total outbound messages sent in the past hour.
  2. Total number of undelivered messages in the past hour. 
  3. The number of undelivered messages grouped by Plivo’s error codes.

Based on the error code provided, you can take the relevant action to resolve the issue.

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