What is an audio stream?

Plivo’s audio streaming feature lets businesses stream raw audio from active calls in real-time to applications or third-party systems over WebSockets. 

Businesses that use audio streaming can transmit raw audio from a live call to their applications or third-party systems. This raw audio can be utilized to integrate with AI bots via Amazon Lex or Google Dialogflow, enabling the creation of AI virtual assistants to engage with your customers. Alternatively, you can integrate it with transcription services such as Amazon Transcribe or Google Speech-to-Text for real-time transcriptions.

Refer to our API and XML documentation for more information.

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