Can I configure a custom message for callers from unknown numbers?

Absolutely. Plivo allows for the customization of messages for callers dialing from unrecognized numbers, tailored to fit your specific business needs and scenarios. You can set up your preferred message in the unknown_caller_play parameter, in either .mp3 or .wav format. When a call from an unknown number reaches the virtual number and is_pin_authentication_required is set to false, Plivo will play the configured message.

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