Can I configure a custom message for callers asking them to enter the PIN?

Yes, you can configure a custom prompt for callers from unknown numbers to enter their PIN. This message should be set up in the pin_prompt_play parameter, in formats such as .mp3 or .wav. If a call from an unrecognized number is received and is_pin_authentication_required is set to true, Plivo plays this custom prompt, guiding the caller to authenticate themselves by entering the PIN.

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