How to Export 10DLC Information via the Plivo Console

If you’re new to 10DLC, we recommend reading our detailed documentation on 10DLC first.

Plivo provides a couple of easy-to-use export options on console to help our customers navigate the complexities of 10DLC registration and various fees involved and gain insights into their registration and usage. One shows the status of each brand and campaign; another  provides T-Mobile usage data for each active campaign in an account. You can load the exported files in a spreadsheet application like Microsoft Excel or Google Sheets for analysis and to help you speed up your registration and track usage across campaigns.

Exporting registration status data

Completing your 10DLC registration involves registering a brand, one or more campaigns and linking numbers. These processes involve multiple parties — Plivo, The Campaign Registry (TCR), and carriers — which means the whole process can take several days to complete. All of this can be tracked on the console or through our server SDKs, but the process can get cumbersome for customers with many registrations.

The first type of export gives you an easy way to see the status of each brand and campaign for an account and the associated numbers.

10DLC_Exports.png

To export 10DLC registration status data from the console, navigate to Messaging > 10DLC and click on 10DLC Exports, then choose Registration Status from the drop-down menu. 

The exported .xlsx file contains two sheets:

  • Brand Campaign Mapping contains a list of all brand IDs, their statuses (Registered, Processing, Failed, or Expired), and their associated campaigns and their statuses (Active, Processing, Failed, or Expired). 
  • Number Status contains a list of all the US long codes that are associated with 10DLC campaigns and their statuses (Completed, Processing, or Failed).

Exporting T-Mobile usage data

The second type of export provides users with detailed T-Mobile usage data for each active campaign in their account. Since T-Mobile has additional non-use fees for campaigns, tracking your T-Mobile usage becomes important. 

To export campaign status data from the console, navigate to Messaging > 10DLC and click on 10DLC Exports, then choose T-Mobile Usage. This export, a CSV file, will be sent to the registered email address for your account.

For each active campaign in your account, the export shows

  • Messages sent to T-Mobile users in last 30, 60, and 90 days from that campaign
  • Numbers currently linked to that campaign
  • Date of last message sent to a T-Mobile user (if applicable)

This information can be valuable for optimizing your campaigns and reducing costs.

 

 

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